Sprint! Sprint! Sprint!

How many times did I call Sprint?

These mfs are charging me $120 more this month because I dared go over my minutes. It was all Mogaji's fault! Normally our lengthy phone conversations are not a problem but, unfortunately, this month I made two of these calls at exactly 6:50pm and 6:56pm (I checked the bill) on two separate days and my free minutes don't start till 7pm. So guess what happened?

Don't get me wrong, I love Sprint. They have awesome customer service, call quality is great, I get a kicka** discount, and who cares if their PDA selection is sometimes a little blah. I managed to sweet talk the overage charge down from $120 to $80 but I still have to pay the cot damn money. I have also discovered that calls to check voicemail are not free! GASP! Apparently these mfs count your voicemail minutes as part of your monthly minutes. Every time you check voicemail you are using your minutes! Did y'all know that?

The blame does not lie solely on Mogaji's head though. A long time ago, when my family was switching from a Sprint family plan to a T-mobile (ugh) family plan, I decided to branch out on my own and get an individual Sprint plan. It must have been the remnants of my Biafran heritage that made me break away from the umbrella of a free phone (paid for by my parents) to having an individual plan that I would have to pay for by myself. I got tired of having my dad complain about the family plan bill every month so I decided to get my own plan and pay for it myself. Despite my parents' dire warnings about me filing for bankruptcy over what they thought would be HUGE cell phone bills, I have been able to keep said bills under control--until now. My desire to escape from the tyranny of monitored cell phone usage and a plan with no texting (can you imagine?) now means that calls from my family (except during "free" times) also make a dent in my monthly minutes.

I will pay the overage fee. Its not a big deal. Its the first time this has happened in my 2 year contract so let this be my gift to Sprint. But, as Ojukwu is my witness (2nd Biafra reference), I will not go over my minutes again. Do you know that these mfs (love that word) at Sprint have something called "overage relief"? If you are getting to the limit on your minutes and feel you will go over your allowance before the new minutes kick in, you can call Sprint and get 100 extra minutes for $5. FIVE DOLLARS! If I had known about this, the instant I discovered that I was almost out of minutes, I would have called them to add more minutes and my bill would have only been about $15 more instead of the $80 that I now have to pay. Of course they don't tell people about "overage relief" minutes, they watch you and let the month end then they send you a ridiculous bill. Mfs.


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